You can return Lockcard products free of charge within 30 days of receiving your order - we will cover the return shipping costs.

To do this you will need your order number - you will find this in the order confirmation email. It consists of a # followed by five digits, for example #12345.

You can return Lockcard products within 30 days of receiving your order.

Unfortunately, we are not yet responsible for the return shipping costs for your order from abroad. Please return your order to the following address and we will refund it as quickly as possible:

Lockcard GmbH, Blaubeurer Str. 71, 89077 Ulm.

If you have any further questions, please call us: 0159 06452743 or write us an email: hello@lockcard.com

Du kannst Lockcard Produkte innerhalb von 30 Tagen nach dem Erhalt deiner Bestellung kostenlos retournieren - wir kommen für die Rücksendekosten auf.

Dafür wirst du deine Bestellnummer benötigen – diese findest du in der Bestellbestätigungsmail. Sie besteht aus einem # gefolgt von fünf Ziffern, also z.B. #12345.